Today marks an exciting milestone—we're thrilled to announce that we've joined Prompt Health to shape the future of rehab therapy as one team. We’re here to stay—continuing to deliver innovative, AI-powered solutions for rehab therapists across supported EMR platforms. Before we dive into what all of this means for the rehab therapy industry, we want to share some background on our decision.
If you haven’t heard PredictionHealth’s origin story, here’s a quick recap:
When we were in medical school, we dreamed of smart systems that would make it easy to do the right thing for our patients, but instead, it felt like wading through mud. EMRs were clunky, which meant we had to spend hours every day typing and clicking, leaving us with less time to actually care for them. Even worse, all that data didn’t seem to help us improve patient outcomes.
We found our home in rehab therapy, a critical component of the continuum of care, where clinicians were burning out at an alarming rate. The industry demanded more and more in terms of compliance and documentation, but without clear direction for clinicians to excel. After working with back-to-back patients all day, rehab therapists often finish up documentation in their pajamas. Late nights, early mornings. Weekends. And they can only sustain it for so long before they burn out and leave the industry.
It’s not just notes; therapists spend hours conducting peer-to-peer audits, trying to identify compliance gaps, and hopefully reducing the organization’s audit-failure risk. But there isn’t time for this either when patients need help, so more admin tasks follow therapists home, too.
We brought you Practice Intel to eliminate manual chart audits and provide therapists and their leaders with answers to questions about where they have risk and how to address it, find revenue lost from inaccurately-coded CPT code assignments, and identify which therapists are struggling the most, so they can get help before it's too late.
Then we introduced Sidekick AI scribing to tackle the compliance and documentation head-on. We started hearing incredible, inspiring stories about therapists who were on the brink of resigning before Sidekick alleviated their burden. Some of you cried real tears on your kickoff calls, and our eyes got a little blurry right alongside you. The results were crazy:
To free up clinicians, strengthen operations, and help every patient and team member thrive, Healthcare needs a unified platform with AI baked into the core. You work hard taking care of patients; your EMR should work even harder, which is why we’re prouder than ever to build that functionality as part of the Prompt Health team. We’re talking about the next generation AI-powered EMR for Rehab Therapy—no copy-pasting or data entry limitations. No switching tabs. This is the most deeply embedded AI in rehab—it’s woven into the fabric of every user's workflow, empowering your entire team. We’ll help you unlock possibilities you've long been asking for and maximize your team’s positive impact on patients.
Prompt has always done things differently, and we like that. A lot. Prompt’s innovation and proactive approach to solving real problems for today’s clinician feels... like home. And our industry needs this more than ever, as demands on clinicians increase, reimbursement shrinks, and compliance and coding become more complex than ever.
If you're a Prompt customer, this means continued innovation—focused on bringing even more value from Sidekick and Prompt together. We're continuing to invest in new features and smarter workflows that will make everyday tasks faster, easier, and more impactful.
We aren’t going anywhere—we wouldn’t be here without you, and we’re dedicated to the rehab industry no matter what tools you use to take care of patients. You can expect the same world-class service (one client actually called it “insane”), and we’ll continue innovating on the solutions you already love. We’ll bring you new functionality and product features, and continue developing more integrations with industry EMRs.
You likely have more questions, so we published this FAQ to help answer them.
Our mission remains unchanged: to make it easy for as many clinicians as possible to deliver the best care to every patient, every time.
We hope you’re as excited as we are for what’s next!
Stay tuned,
Ravi Atreya and Pedro Teixeira