"As a business owner, PredictionHealth has freed up more time to look into other revenue streams and focus on clinic expansion. In terms of personal time, I used to spend Saturdays and Sundays doing my charting. Now I can play golf again!"

 

Introduction

Husband and wife team Drs. Scott Marquard, D.O., and Aspen Calkins, D.O., own and operate Thunderbird Family Medicine in Glendale, Arizona where they practice family medicine. Business has been booming for Thunderbird Family Medicine and PredictionHealth's AI scribe solution has made it possible for Drs. Marquard and Calkins to grow the practice while maintaining the highest standard of patient care.

Taking The Leap

Dr. Marquard and his wife decided to take the leap into private practice in 2015 because they wanted the freedom to give their patients the time they needed and deserved to receive top-notch care. They live by the clinic motto, "Let Our Family Take Care Of Your Family", which means Drs. Marquard and Calkins were seeing many, many patients daily in order to keep the fledgling business afloat. More patients inevitably meant more documentation hours after work and on weekends to ensure notes were complete, patient history was accurate, and Thunderbird Family Medicine was receiving all the revenue they were due.

Thriving With PredictionHealth

Dr. Marquard and Dr. Calkins knew that in order to sustain the volume of patient business they were receiving they would need to expand the clinic and hire additional providers. This endeavor did not come without its own set of challenges, including fully renovating a building, switching EMRs, and taking time to properly train the new Physician's Assistants they hired. They began searching for a product to help streamline their workflow and found it in PredictionHealth. The Free Trial period helped them to immediately see the value of the service in a no-fuss, no-commitment manner.

"I am able to address and discuss more problems. The extra problem mentioned at the end of the visit is quickly dealt with because it's captured and documented by PredictionHealth.

PredictionHealth cuts down significantly on time spent writing and finishing notes. This has been a huge factor in my overall work load and well-being."

Outcomes

Drs. Marquard and Calkins now have a flourishing family medicine clinic without sacrificing the quality of patient care or their own personal quality of life. Gone are the days of finishing charts late into the night and on weekends. This dynamic duo is now able to deliver an amazing patient experience while enjoying the fruits of their labor.

"As a business owner, PredictionHealth has freed up more time to look into other revenue streams and focus on clinic expansion. In terms of personal time, I used to spend Saturdays and Sundays doing my charting. Now I can play golf again! Now I work out consistently. I'm also cooking more, rather than always getting takeout, I'm gardening, and in general living a more well-rounded life."

A surprising added bonus of PredictionHealth's AI scribing service is the ease of utilizing it with Telehealth appointments, which have picked up drastically at Thunderbird Family Medicine since the pandemic.

"The pandemic has completely changed the way we provide care. The rise in telehealth has allowed us to reach more people who find it difficult to make it into the office for an in-person evaluation. Utilizing PredictionHealth with telehealth is a dramatic upgrade since I can press play, talk to the patient, and just listen."

On boarding with PredictionHealth's AI-assisted scribing service has made it possible for Drs. Marquard and Calkins to have the best of both worlds - a thriving private practice and a fulfilling personal life. Getting valuable time back has allowed them to focus on what matters most. Read more about Drs. Marquard and Calkins, how they built their practice, and their PredictionHealth experience in their guest blog post!

Topics: Family Medicine

PredictionHealth Team

PredictionHealth Team

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